Frequently Asked Questions
Everything you need to know about your Indique experience.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy for hair products?
We offer a 30-day return policy on all unopened and unused products in their original packaging. For hygiene reasons, we cannot accept returns on hair that has been installed or altered.
How do I choose the right shade for my hair extensions?
You can use our online color match tool or upload a photo of your hair in natural lighting to receive a personalized recommendation from our beauty experts.
Are Indique products ethically sourced?
Yes, we pride ourselves on sourcing 100% virgin human hair through ethical channels, ensuring fair compensation and high-quality standards for all our collections.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Shop Pay and Afterpay.
How should I care for my extensions to ensure longevity?
We recommend using sulfate-free shampoos, minimizing heat styling, and using a silk bonnet at night to keep your hair extensions healthy for up to a year or more.